Vermont Castings RADVT(CS)BSSB Operations Instructions download pdf (Page 51)

Radiance

Direct Vent Gas Heater

20306759

LIMITED LIFETIME WARRANTY

Vermont Castings Group warrants that all cast iron parts, the

combustion chamber, ceramic burner, and heat exchanger of every

Vermont Castings gas product will be free of defective material

or workmanship during the period the product is owned by the

original owner subject to proof of purchase and the conditions and

limitations listed on this warranty document.

BASIC ONE-YEAR WARRANTY

Vermont Castings Group warrants to the original owner that your

new Vermont Castings Gas Appliance is free from defects in

material or workmanship for a period of one year from the date

of purchase, subject to the following conditions and limitations.

Labor to replace these parts is covered for one year, reimbursed

per our warranty service fee schedule.

COMPONENT WARRANTY LIMITATATIONS

PORCELAIN ENAMEL FINISHED PARTS: Vermont Castings Group

offers no warranty on chipping of enamel surfaces. Inspect all

products prior to accepting them for any damage to the enamel.

The salt air environment of coastal areas or a high humidity

environment can be corrosive to the porcelain enamel nish.

These conditions can cause rusting of the cast iron beneath the

porcelain enamel nish, which will cause the nish to ake off.

Color lot variations with parts and/or accessories can occur and

are not covered by warranty.

GLASS: Glass is not warranted for breakage due to misuse or accident.

Glass is not covered for discoloration or stains due to environmental

issues, or improper cleaning and maintenance.

PLATED PARTS AND ACCESSORIES: Brass, nickel, and gold parts

should be cleaned with Lemon oil only. Commercial cleaners cannot

be used. Mortar mix and masonry cleaners corrode the brass

nish. The Vermont Castings Group will not be responsible for,

nor will it warrant any brass parts which are damaged by external

chemicals or down draft conditions.

ACCESSORIES: Unless otherwise noted, Vermont Castings Group

supplied accessories are covered for a period of one year.

GENERAL CONDITIONS AND LIMITATIONS

• This Vermont Castings product must be installed or serviced by

a qualied installer, preferably NFI or WETT (Canada) certied,

as prescribed by the local jurisdiction. It must be installed and

operated at all times in accordance with the Installation and

Operating instructions furnished with the product. Any alteration,

willful abuse, accident, or misuse of the product shall nullify this

warranty.

• This warranty is non-transferable, and is made to the original

owner, provided that the purchase was made through an authorized

supplier of Vermont Castings branded Vermont Castings Group

products.

• Parts covered under the Limited Lifetime Warranty will be covered

for the lifetime of the appliance up to a maximum of seven (7)

years after Vermont Castings Group discontinues the model. The

maximum amount recoverable under this warranty is limited to the

purchase price of the product and, if Vermont Castings Group is

unable to provide replacement or repair in an expedient and cost

effective manner, Vermont Castings Group may discharge all

obligations under this warranty by refunding the purchase price

of the product.

• Any labor and related repair charges relating to the cost and

expenses of replacing or repairing defective components under

the Limited Lifetime Warranty are not covered, except as provided

for under the Basic One-Year Warranty.

• Any part or component replaced under the provisions of this

warranty is covered for six months or the remainder of the original

warranty, whichever is longest.

• Any installation, labor, construction, transportation, or other related

costs/expenses arising from defective part(s), repair, replacement,

or otherwise of same, will not be covered by this warranty, nor shall

the Company assume responsibility for same. IN NO EVENT SHALL

Vermont Castings Group BE LIABLE FOR ANY INCIDENTAL

OR CONSEQUENTIAL DAMAGES CAUSED BY DEFECTS IN

THE PRODUCT except as provided by law

• SOME STATES DO NOT ALLOW FOR THE EXCLUSION

OR LIMITATIONS OF INCIDENTAL AND CONSEQUENTIAL

DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED

WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT

APPLY TO YOUR CIRCUMSTANCES. THIS WARRANTY GIVES

YOU SPECIFIC RIGHTS AND YOU MAY HAVE OTHER RIGHTS

WHICH VARY FROM STATE TO STATE.

• All other warranties expressed or implied with respect to the product,

its components and accessories, or any obligations/liabilities on

the part of the Company are hereby expressly excluded.

• The Company neither assumes, nor authorizes any third party to

assume on its behalf, any other liabilities with respect to the sale

of this Vermont Castings product

• The warranties as outlined within this document do not apply

to chimney components or other non Vermont Castings Group

accessories used in conjunction with the installation of this

product.

• Damage to the unit while in transit is not covered by this warranty

but is subject to claim against the common carrier. Contact the

dealer from whom you purchased your replace/stove (do not

operate the appliance as this might negate the ability to process

the claim with the carrier).

• The Company will not be responsible for:

a) Down drafts or spillage caused by environmental conditions such

as near-by trees, buildings, roof tops, hills, or mountains.

b) Inadequate ventilation or negative air pressure caused by

mechanical systems such as furnaces, fans, clothes dryers, etc.

• This warranty is void if:

a) The replace has been operated in atmospheres contaminated

by chlorine, uorine, or other damaging chemicals.

b) The replace has been subjected to prolonged periods of dampness

or condensation

c) Any damages to the fireplace, combustion chamber, heat

exchanger or other components due to water, or weather damage,

which is the result of but not limited to, improper chimney/venting

installation.

d) Any alteration, willful abuse, accident, or misuse of the product

has occurred.

IF WARRANTY SERVICE IS NEEDED...

Contact your installing Vermont Castings dealer. Make sure

you have your warranty, your sales receipt, the model number

and serial number of your Vermont Castings Group product.

If you’re the installing dealer is unknown or unable to provide

necessary parts or service, a list of Authorized Vermont Casting

dealers can be located on the internet at www.vermontcastings.

com

LIMITED LIFETIME WARRANTY

PRODUCT COVERED BY THIS WARRANTY

All Vermont Castings brand gas stoves, gas inserts, and gas replaces installed in the United States of America

or Canada.

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Vermont Castings RADVT(CS)BSSB Operations Instructions Page 51

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